Privacy Policy

Rochester Property Solutions LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our property management services.

**1. Information We Collect**

We may collect personal information about you in various ways, including:

- **Information You Provide to Us:** When you contact us, fill out a form, apply for a rental property, or use our services, we may collect information such as your name, email address, phone number, mailing address, Social Security number, financial information, and other details relevant to your application or service request.

- **Information We Collect Automatically:** We may collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior.

**2. Use of Your Information**

We may use the information we collect about you for various purposes, including:

- To provide, operate, and maintain our property management services.

- To process applications and screen tenants.

- To communicate with you, including responding to your inquiries and sending you updates.

- To send you promotional materials, newsletters, and other information about our services.

- To improve our website, services, and customer experience.

- To comply with legal obligations and protect our legal rights.

**3. Disclosure of Your Information**

We may share your information in the following circumstances:

- **With Service Providers:** We may share your information with third-party service providers who perform services on our behalf, such as background check providers, maintenance contractors, and payment processors.

- **For Legal Reasons:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

- **Business Transfers:** If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

- **With Your Consent:** We may disclose your information for any other purpose with your explicit consent.

**4. Data Security**

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.

**5. Your Choices**

You have certain rights regarding your personal information, including:

- **Access and Correction:** You may request access to or correction of your personal information in our records.

- **Opt-Out:** You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

- **Deletion:** You may request the deletion of your personal information, subject to certain legal and contractual restrictions.

**6. Third-Party Links**

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

**7. Children's Privacy**

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

**8. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the effective date. Your continued use of our services after any changes indicates your acceptance of the revised Privacy Policy.

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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.